Privacy Policy
At Eusporia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECT Act) of South Africa.
1. Information We Collect
When you interact with our website (eusporia.co.za), we may collect the following types of personal information:
Contact Details: Name, email address, phone number, delivery address.
Payment Information: Payment method details (processed securely via third-party payment gateways like PayFast or Yoco – we do not store your card information).
Order History & Preferences
Website Usage Data: IP address, browser type, device information, and browsing behavior (collected via cookies and analytics tools).
Communication Records: Emails, messages, or queries sent to us.
2. How We Use Your Information
We use your personal information to:
Process and deliver your orders.
Communicate with you regarding your orders, inquiries, or support requests.
Improve our website, products, and customer experience.
Send you marketing emails (only if you’ve opted in).
Comply with legal or regulatory requirements.
3. Sharing Your Information
We do not sell your personal information. We may share your data only with trusted third parties who assist us in delivering our services, including:
Payment processors (e.g. PayFast)
Courier companies
Website hosting and analytics providers
Legal or regulatory authorities when required by law
All third parties are obligated to keep your information secure and confidential.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal information, including:
Secure Sockets Layer (SSL) encryption
Regular website and plugin updates
Restricted access to personal data
5. Your Rights Under POPIA
As a South African consumer, you have the right to:
Request access to the personal data we hold about you.
Ask for your data to be corrected or deleted.
Object to processing or request to be unsubscribed from communications.
To exercise any of these rights, please contact us at [insert your support email address].
6. Cookies
We use cookies to enhance your browsing experience and gather analytics. You can manage or disable cookies in your browser settings. Continued use of our website implies consent to our cookie usage.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Eusporia
Email: eusporiasa@gmail.com
Phone: 081 297 4070
Website: https://eusporia.co.za